Shipping policy

Last updated: 3 October 2026

At Hushlea, we want your order in your hands as fast as we can manage, so your quieter nights can start that much sooner.

Processing time

We process every order within 1 to 3 business days once payment has cleared. Orders placed on a weekend or public holiday are processed on the next business day. As soon as your order ships, we'll email you a confirmation with your tracking details.

Delivery times

We ship to the United Kingdom, Canada, Australia and New Zealand. Delivery usually takes 6 to 10 business days from the day you order, processing included. These times are estimates, not guarantees, since carrier delays, busy seasons and events outside our control can slow things down.

Shipping carrier

Orders ship with a tracked carrier.

Track your order

Once your order is on its way, you can follow it at any time using the tracking link in your shipping confirmation email.

Tracking can take 24 to 48 hours to show updates after your order leaves us.

Shipping costs

Shipping is free on every order. Your checkout total shows exactly what you pay.

Delivery problems

If your package looks lost, is running later than the estimated window, or shows as "delivered" but never turned up, email us at support@hushlea.com and we'll work with you to sort it out as quickly as we can.

Under our Terms of Service, ownership of the package and the risk of loss pass to you once we hand it to the carrier. We aren't responsible for carrier delays or events outside our control, but we'll always do what we can to help you.

Where we ship

We currently deliver to addresses in the United Kingdom, Canada, Australia and New Zealand only.

Questions?

For any question about your order's shipping or delivery, email us at support@hushlea.com.