Terms of Service

Last updated: 3 October 2026

OVERVIEW

Welcome to Hushlea. In these terms, "we," "us" and "our" mean Hushlea, which runs this store. We operate this website and store, including the information, content, features, tools, products and services that come with them (together, the "Services"), so you can shop with us easily. Our storefront and checkout run on Shopify, the platform that hosts the Services, together with the payment providers that process payments for us.

The terms below, together with any policies they refer to (these "Terms of Service" or "Terms"), set out your rights and your responsibilities whenever you use the Services.

Please read these Terms carefully. They contain important information about your legal rights, including disclaimers of warranties and limits on our liability.

By visiting, browsing, interacting with or buying from the Services, you agree to follow these Terms of Service and our Privacy Policy. If you don't agree with these Terms or with our Privacy Policy, please don't use or access the Services.

SECTION 1: YOUR ACCESS AND ACCOUNT

By accepting these Terms, you confirm that you've reached the age of majority in the country where you live, and that you allow any minors who depend on you to use the Services on devices you own, buy or manage.

To use the Services, including browsing our store or buying any of our products or services, we may ask you for certain details, such as your email address and your billing, payment and shipping information. You confirm that everything you give us is accurate, up to date and complete, and that you have every right you need to share it with us.

You alone are responsible for keeping your login details secure and for everything that happens under your account. You may not transfer, sell, assign or license your account to anyone else.

SECTION 2: OUR PRODUCTS

We work hard to show our products and services accurately in our store. Even so, colours and the way a product looks can vary from what you see on your screen, depending on the device you use to visit the store and how its display settings are configured.

We don't promise that the look or quality of any product or service you buy will meet your expectations, or match exactly how it's shown or described in our store.

We may change any product description at any time, without notice, at our sole discretion. We may also stop selling any product at any time, and we may limit the quantities of any product we sell to any person, region or jurisdiction, deciding case by case.

SECTION 3: ORDERS

Placing an order is an offer to buy from us. We can accept or decline any order for any reason, at our discretion, and an order only counts as accepted once we confirm it. We need to receive and process your payment before we accept your order. Please check your order carefully before you submit it, because we may not be able to cancel it once it's been accepted. If we decline, change or cancel your order, we'll try to let you know using the email address, billing address or phone number you gave us when you placed it.

Refunds and returns for your purchases are handled only under our Refund & Returns Policy.

You confirm that everything you buy is for your own personal or household use, and not to resell commercially or export.

SECTION 4: PRICES AND BILLING

Prices, discounts and promotions can change without notice. You'll pay the price in effect when you place your order, and that price will appear in your order confirmation email. Unless we clearly say otherwise, the prices we show don't include taxes, shipping, handling, customs or import charges.

Prices in our online store may differ from prices in physical stores or in online or other stores run by other companies. From time to time we may run promotions on the Services that affect pricing and come with their own terms, separate from these Terms. If a promotion's terms conflict with these Terms, the promotion's terms apply.

You agree to give us current, complete and accurate purchase, payment and account details for every purchase you make in our store. You also agree to update your account and other details promptly, including your email address, card numbers and expiry dates, so we can complete your orders and reach you when we need to.

You confirm that (i) the card details you give us are true, accurate and complete, (ii) you're properly authorised to use that card for the purchase, (iii) your card company will honour the charges you make, and (iv) you'll pay all the charges you incur at the listed prices, including any shipping and handling charges and any taxes that apply.

SECTION 5: SHIPPING AND DELIVERY

We aren't liable for shipping or delivery delays. Every delivery time we give is an estimate, not a guarantee, and we aren't responsible for delays caused by carriers, customs or events we can't control. Once we hand your order to the carrier, ownership and the risk of loss pass to you.

SECTION 6: INTELLECTUAL PROPERTY

The Services and everything in them, including trademarks, brand names, text, displays, images, graphics, product reviews, video and audio, plus the way they're designed, chosen and arranged, belong to Hushlea, its affiliates or its licensors, and are protected by international patent, copyright and other intellectual property laws.

These Terms let you use the Services for your own personal, non-commercial purposes only. You may not copy, distribute, change, create works based on, publicly display or perform, republish, download, store or send any material from the Services without our written permission first. Except where these Terms clearly say otherwise, nothing in them gives you, or should be read as giving you, a licence or any other right to any patent, trademark, copyright or other intellectual property owned by Hushlea, Shopify or anyone else. Using the Services without permission may break intellectual property laws. Hushlea keeps every right that these Terms don't expressly give you.

The Hushlea name, logo, product and service names, designs and slogans are trademarks of Hushlea or its affiliates or licensors, and you may not use them without our written permission first. Shopify's name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs and slogans on the Services belong to their respective owners.

SECTION 7: OPTIONAL TOOLS

As part of the Services, we may give you access to customer tools run by other companies, which we don't monitor, control or have any say over.

You accept that we offer access to these tools "as is" and "as available," with no warranty, promise or condition of any kind, and without endorsing them. We have no liability at all arising from or relating to your use of any optional third-party tool.

You use any optional tools offered through the site entirely at your own risk and your own choice, and you should make sure you understand and accept the terms set by the company or companies that provide them.

We may also add new features to the Services in the future, including new tools and resources. Any new feature we add also counts as part of the Services and is covered by these Terms of Service.

SECTION 8: LINKS TO OTHER SITES

The Services may include material from, and links to, websites provided or run by other companies, including features those companies build into our pages. We aren't responsible for reviewing or checking the content or accuracy of any third-party material or website you choose to visit. If you decide to leave the Services to view that material or visit those sites, you do so at your own risk.

We aren't liable for any harm or loss connected with your visits to third-party websites, or with any product, service, resource or content you buy or use on them. Please read the other company's policies and practices carefully, and make sure you understand them, before you do business with them. Please send any complaints, claims, concerns or questions about third-party products and services to that third party.

SECTION 9: RELATIONSHIP WITH SHOPIFY

Our store runs on Shopify, which hosts the Services. Even so, every sale and purchase you make in our store is made directly with Hushlea. By using the Services, you accept that Shopify isn't responsible for any part of any sale between you and Hushlea, including any injury, damage or loss caused by products or services you buy. You expressly release Shopify and its affiliates from all claims, damages and liabilities arising from or relating to your purchases and transactions with Hushlea, to the extent the law allows.

SECTION 10: PRIVACY POLICY

All personal information we collect through the Services is covered by our Privacy Policy, and some of it may also be covered by the privacy policies of Shopify and our payment providers. By using the Services, you confirm that you've read these policies.

Because Shopify hosts the Services, Shopify collects and processes information about how you access and use them, so it can run and improve the Services for you. Information you submit through the Services is passed to Shopify, and to other companies that may be based in countries other than the one where you live, so they can provide their services to you. Our Privacy Policy explains in more detail how we, Shopify and our partners use your personal information.

SECTION 11: FEEDBACK

If you send, upload, post, email or otherwise share any ideas, suggestions, feedback, reviews, proposals, plans or other content with us (together, "Feedback"), you give us a permanent, worldwide, royalty-free licence, which we can pass on to others, to use, copy, change, publish, distribute and display that Feedback in any format and for any purpose, including commercial ones. For example, we may use this licence to run, provide, assess, improve and promote the Services, and to carry out our obligations and use our rights under these Terms of Service.

You also confirm that: (i) you own, or have every right you need to, all the Feedback you share; (ii) you've disclosed any payment or incentive you received for sharing it; and (iii) your Feedback follows these Terms. We have no obligation, now or later, (1) to keep your Feedback confidential; (2) to pay you for it; or (3) to reply to it.

We may, but don't have to, monitor, edit or remove any Feedback that we decide, at our sole discretion, is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable, or that breaks anyone's intellectual property rights or these Terms of Service.

You agree that your Feedback won't break the rights of anyone else, including copyright, trademark, privacy, publicity or any other personal or ownership right. You also agree that your Feedback won't contain libelous or otherwise unlawful, abusive or obscene material, or any computer virus or other malware that could in any way affect how the Services or any related website works. You may not use a fake email address, pretend to be someone you're not, or otherwise mislead us or anyone else about where any Feedback came from. You alone are responsible for any Feedback you share and for its accuracy. We take no responsibility, and accept no liability, for any Feedback posted by you or by anyone else.

SECTION 12: ERRORS AND MISSING INFORMATION

Now and then, information on the Services may contain typos, mistakes or missing details, for example in product descriptions, prices, promotions, offers, shipping charges, delivery times or stock levels. We may correct any error, mistake or missing detail, change or update information, or cancel orders if any information turns out to be wrong, at any time and without notice, even after you've placed your order.

SECTION 13: WHAT YOU MAY NOT DO

You may only access and use the Services for lawful purposes. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to break any international, national or local law, rule or regulation; (c) to infringe or break our intellectual property rights or anyone else's; (d) to harass, abuse, insult, harm, defame, slander, belittle or intimidate any of our staff or any other person; (e) to send false or misleading information; (f) to send, knowingly receive, upload, download, use or reuse any material that doesn't follow these Terms; (g) to send, or arrange for anyone to send, advertising or promotional material, including "junk mail," "chain letters," "spam" or any similar request; (h) to pretend to be, or try to pretend to be, any other person or organisation; or (i) to do anything else that limits or stops anyone else from using or enjoying the Services, or that we decide could harm Hushlea, Shopify or users of the Services, or expose any of them to liability.

You also agree not to: (a) upload or send viruses or any other malicious code that could be used in any way to affect how the Services work; (b) copy, duplicate, extract, sell, resell or exploit any part of the Services; (c) collect or track other people's personal information; (d) spam, phish, pharm or pretext through the Services; (e) use any robot, spider, scraper, data-gathering or extraction tool, automatic device or process, AI tool (such as an autonomous agent), or any other automated or manual means to access the Services, except as Section 14 allows; or (f) interfere with, get around or disable any security or access feature, robot exclusion header or other measure we use to limit access to the Services. We can suspend, disable or close your account at any time, without notice, if we decide you've broken any part of these Terms.

SECTION 14: AUTOMATED AGENTS

14.1 This section (the "Agent Terms") applies if you use, allow, switch on or deploy an Agent to access, use or interact with any of the Services. An "Agent" is any software or service that acts fully or partly on its own, for or at the direction of any person or organisation, and that can run on their behalf or on their device without direct supervision.

14.2 An Agent may only access, use or interact with the Services if it identifies itself at all times and follows the rules in section 14.4 below exactly. No Agent may access, use or interact with the Services once we've asked it to stop accessing, using or interacting with any of them.

14.3 We may limit, including through technical means, whether and how any Agent accesses, uses or interacts with the Services.

14.4 Every Agent must: (i) in every HTTP or HTTPS request, say that the request comes from an Agent and give the Agent's name by including "Agent/" followed by that name in the request's user agent string; (ii) never hide or disguise the fact that any access, use or interaction comes from an Agent; (iii) answer honestly any question or prompt asking whether it's a human or a computer; and (iv) never get around or avoid any measure meant to block, limit, change or control whether and how Agents access, use or interact with the Services.

SECTION 15: ENDING THIS AGREEMENT

We may end this agreement, or your access to all or part of the Services, at our sole discretion, at any time and without notice. You'll still owe any amounts due up to and including that date.

These sections stay in force after this agreement ends: Intellectual Property, Feedback, Ending This Agreement, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver and Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other terms that by their nature should continue.

SECTION 16: DISCLAIMER OF WARRANTIES

Information on or through the Services is provided for general information only. We don't promise that it's accurate, complete or useful, and if you rely on it, you do so entirely at your own risk. We accept no liability or responsibility arising from any reliance placed on this material by you, by any other visitor to the Services, or by anyone who is told about any of its contents.

EXCEPT WHERE HUSHLEA EXPRESSLY SAYS OTHERWISE, INCLUDING THE LIFETIME WARRANTY IN OUR REFUND & RETURNS POLICY, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THEM ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT ANY REPRESENTATION, WARRANTY OR CONDITION OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE OR NON-INFRINGEMENT. WE DON'T PROMISE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR FREE OF ERRORS. SOME COUNTRIES LIMIT OR DON'T ALLOW DISCLAIMERS OF IMPLIED OR OTHER WARRANTIES, AND NOTHING IN THESE TERMS LIMITS ANY CONSUMER RIGHT YOU HAVE UNDER THE LAW WHERE YOU LIVE THAT CANNOT BE EXCLUDED.

SECTION 17: LIMITATION OF LIABILITY

TO THE FULLEST EXTENT THE LAW ALLOWS, NEITHER HUSHLEA NOR OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, NOR THOSE OF SHOPIFY AND ITS AFFILIATES, WILL BE LIABLE FOR ANY INJURY, LOSS OR CLAIM, OR FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOST DATA, REPLACEMENT COSTS OR ANY SIMILAR DAMAGES, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR ANY OTHER THEORY, THAT ARISE FROM YOUR USE OF THE SERVICES OR ANY PRODUCT BOUGHT THROUGH THEM, OR FROM ANY OTHER CLAIM CONNECTED IN ANY WAY WITH YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND CAUSED BY USING THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, SENT OR OTHERWISE MADE AVAILABLE THROUGH THEM, EVEN IF WE WERE TOLD SUCH DAMAGES WERE POSSIBLE.

SECTION 18: INDEMNIFICATION

You agree to indemnify, defend and hold harmless Hushlea, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers against any losses, damages, liabilities or claims, including reasonable legal fees, owed to any third party because of or arising from (1) your breach of these Terms of Service or any document they include by reference, (2) your breach of any law or of anyone else's rights, or (3) your access to and use of the Services.

We'll tell you about any claim covered by this section, but if we don't tell you promptly, your obligations still apply unless the delay seriously harmed your position. We may take charge of defending and settling the claim at your cost, including choosing the lawyers, but we won't settle any claim that requires you to do something other than pay money without your consent (which you won't unreasonably refuse). You'll help us defend covered claims, including by providing relevant documents.

SECTION 19: SEVERABILITY

If any part of these Terms of Service is found to be unlawful, void or unenforceable, that part will still apply as far as the law allows, and the unenforceable portion will be treated as removed from these Terms of Service. That finding won't affect whether any of the remaining terms are valid and enforceable.

SECTION 20: WAIVER AND ENTIRE AGREEMENT

If we don't use or enforce any right or term in these Terms of Service, that doesn't mean we've given up that right or term.

These Terms of Service, together with any policies or operating rules we post on this site or about the Services, make up the whole agreement and understanding between you and us and govern your use of the Services. They replace any earlier or current agreements, communications and proposals between you and us, spoken or written, including any earlier versions of these Terms of Service.

If any wording in these Terms of Service is unclear, it won't be read against the party that wrote it.

SECTION 21: ASSIGNMENT

You may not hand over, transfer or assign this agreement, or any of your rights or obligations under these Terms, without our written consent first, and any attempt to do so has no effect. We may transfer, assign or delegate these Terms and our rights and obligations without your consent or notice.

SECTION 22: GOVERNING LAW

These Terms of Service, and any separate agreements under which we provide Services to you, are governed by and interpreted under the laws that apply where you live. Nothing in these Terms limits any consumer rights you have under those laws that cannot be excluded.

SECTION 23: HEADINGS

The headings in this agreement are there for convenience only and don't limit or otherwise change these Terms.

SECTION 24: CHANGES TO THESE TERMS

You can read the latest version of these Terms of Service on this page at any time.

We may update, change or replace any part of these Terms of Service at our sole discretion by posting the updates and changes on our website. It's up to you to check our website from time to time for changes. We'll tell you about any major changes to these Terms as the law requires, and those changes take effect on the date given in that notice. If you keep using or accessing the Services after any changes to these Terms of Service are posted, you accept those changes.

SECTION 25: CONTACT INFORMATION

Please send any questions about these Terms of Service to support@hushlea.com.

You can reach us using the details below:

Hushlea. Email: support@hushlea.com